Terms and Conditions

Terms and Conditions (T&C's) for The Gift Lab:

1. Acceptance of Terms

By accessing and using The Gift Lab website, you agree to comply with and be bound by these Terms and Conditions. If you do not agree to these terms, please refrain from using our website.

2. Use of the Website

a. The Gift Lab grants you a limited, non-exclusive, non-transferable, and revocable license to access and use the website for personal and non-commercial purposes.
b. You agree not to use the website for any illegal or unauthorized purpose, and to comply with all applicable laws and regulations.
c. The Gift Lab reserves the right to terminate or suspend your access to the website at any time, without notice, for any reason.

3.Intellectual Property Rights

a. The content on The Gift Lab website, including but not limited to text, graphics, images, logos, and software, is protected by intellectual property laws.
b. You may not reproduce, distribute, modify, or create derivative works of the website content without prior written permission from The Gift Lab.

4.Product Information

a. The Gift Lab strives to provide accurate and up-to-date information about products and services on the website.
b. The descriptions, images, and prices of products on the website are subject to change without notice and we have the right to discontinue any product at any time. The Gift Lab does not guarantee the availability of any product or service displayed on the website. We cannot guarantee that your computer monitor will display any colour accurately.

5.Ordering and Payment

a. Placing an order on The Gift Lab website constitutes an offer to purchase the selected products or services.
b. The Gift Lab reserves the right to refuse or cancel any order at its discretion. c. Prices displayed on the website are in New Zealand Dollars and do not include applicable taxes or shipping fees.
d. Payment must be made in full at the time of placing an order. The Gift Lab accepts the payment methods specified on the website. We remain the owner of the product that we supply to you until we have received payment in full for the product.

6.Shipping and Delivery

a. The Gift Lab will make reasonable efforts to deliver products within the estimated delivery timeframe, but it does not guarantee delivery dates or times. We only delivery in New Zealand.
b. Delivery may be subject to additional terms and conditions as specified on the website or by the chosen shipping carrier.
c. The risk of loss or damage to products passes to the customer upon delivery. Delivery will be deemed to have been made when it is left at the address nominated in your order, or when a "Card to Call" delivery slip has been left at that premises. 

7.Returns and Refunds

a. In the unlikely event that your gift arrives damaged, please contact us within 7 days of receiving it at hello@thegiftlab.co.nz and we will organise for the gift to be returned and either replaced or refunded.

8.Third-Party Links

The Gift Lab website may contain links to third-party websites. These links are provided for your convenience, and The Gift Lab is not responsible for the content or practices of such websites. The inclusion of any link does not imply endorsement by The Gift Lab.

9.Disclaimer of Warranties

a. The Gift Lab website and its content are provided on an "as is" and "as available" basis, without warranties of any kind.
b. The Gift Lab does not warrant that the website will be error-free, uninterrupted, or free of viruses or other harmful components.
c. The Gift Lab makes no representations or warranties regarding the accuracy, completeness, or reliability of any information on the website.

10.Limitation of Liability

a. To the fullest extent permitted by law, The Gift Lab shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising out of or in connection with the use or inability to use the website.
b. In no event shall The Gift Lab's total liability exceed the amount paid by you, if any, for accessing or using the website.

11.Indemnification

You agree to indemnify and hold The Gift Lab and its affiliates, directors, employees, and agents harmless from any claims, losses, damages, liabilities, or expenses arising out of your use of the website or any violation of these Terms and Conditions.

12.Modifications to the Terms

The Gift Lab reserves the right to modify or update these Terms and Conditions at any time without prior notice. Your continued use of the website after any modifications constitute your acceptance of the revised terms.

13.Governing Law and Jurisdiction

These Terms and Conditions shall be governed by and construed in accordance with the laws of New Zealand. Any dispute arising out of or in connection with these terms will be dealt with but the New Zealand courts.

14.Competition Terms 

By entering a Competition or Giveaway, entrants are deemed to have read, understood and accepted the following general Terms and Conditions for Prize Draws and Giveaways:

1. Competition and Giveaway prizes are awarded to entrants selected by random draw (unless otherwise stated).
2. Every entrant warrants that all information submitted is true, current and complete. The Gift Lab reserves the right to disqualify any entrant who does not comply with these terms and conditions.
3. All reasonable attempts will be made to contact Competition and Giveaway winners using details provided.
4. The Prize will be left available to be claimed for 1 month, after which the prize (or any remaining balance) will no longer be available.
5. Prizes are not redeemable for cash, transferable to any other person, and cannot be used in conjunction with any other offer or promotion. Additional costs incurred including travel will be at the winners expense.
6. The Prize is not to be used to purchase alcohol under any circumstances. It is a condition of entry that the entrant agrees not to use this prize or any associated discount to purchase alcohol or otherwise breach the Sale of Liquor Act.
7. The current prize available will be published on our website or on our social media, The Gift Box reserves the right to change, limit entry or otherwise cancel the prize draw in full or in part (without reason).
8. Winners will normally claim their prize and it will be sent on our normal terms and conditions.
9. The prize draw result and decision by The Gift Lab is final and no correspondence will be entered into.
10. All entrants consent to participate and co-operate as required in all promotional activities relating to the Competition or Giveaway. If stated, entrants also agree to receiving promotional emails from The Gift Lab or its associated companies (which can be unsubscribed).
11. All information provided by the entrants will be collected, used, stored, disclosed and corrected in accordance with the Privacy Act 1993. All entrants have the right to access their information and request for any personal information to be corrected. 
12. The following persons are not eligible to win any prize; anyone who works for The Gift Lab, their immediate family members or any agencies or companies associated with the Competition or Giveaway.
13. The Gift Lab reserves the right to exclude any entrant from participating at its sole discretion. The Gift Lab also reserves the right to refuse to award a prize to an entrant who is in breach of these Terms and Conditions, gained an unfair advantage in participating or won by using fraudulent means.
14. The Gift Lab will not be liable for any loss, damage, costs (for instance incurred in accepting or redeeming a prize) or any injury whatsoever suffered by an entrant as a result of or in connection with the Competition or Giveaway, including any inability to enter, complete or continue the competition or giveaway due to equipment or technical malfunction.
15. The Gift Lab reserves the right to amend or change these Terms and Conditions at any time at its sole discretion, including extending, postponing or cancelling the Competition or Giveaway.